Sense $25 Account Credit Offer Terms

Last updated: May 11, 2023

This page describes the terms and conditions (“Offer Terms”) that apply to OhmConnect’s $25 Account Credit Offer (referred to in these Offer Terms as the “Promotion”). Open to electric service customers of California utilities PG&E, SCE and SDG&E, and New York utility Con Edison, all as further described below.


1. Introduction

OhmConnect is a free service that can help consumers decrease energy usage during periods of high demand. OhmConnect, Inc. (“OhmConnect”) has joined with Sense Labs, Inc. (“Sense”) to offer a $25 account credit to new customers of OhmConnect who sign up via a link from Sense. Promotion participants are referred to in these Terms and Conditions as “Participants.”These Offer Terms incorporate by reference the additional terms and conditions corresponding to OhmConnect’s demand response program, which can be found here:

You must be a new OhmConnect customer and enrolled in OhmConnect’s Demand Response Program to be eligible to participate in the $25 Account Credit Promotion.

These Offer Terms are meant to be consistent with and supplementary to the Terms of Service. In the event of any inconsistency or direct conflict between these Offer Terms and the Terms of Service, these Offer Terms will prevail.

2. The Promotion

Subject to availability, OhmConnect will provide a $25 account credit to your OhmConnect wallet (which can be redeemed via gift card of PayPal) if you satisfy the eligibility requirements between May 11, 2023 at 12:01 AM Pacific Time (PT) and June 30, 2024 at 11:59 PM (PT) (the “Promotional Period”), including signing up via the Sense link, enrolling in OhmConnect’s demand response program, connecting your utility, linking your Sense monitor, and becoming an active OhmConnect user within 30 days of creating your OhmConnect account. While supplies last.

The Promotion cannot be combined with any other OhmConnect promotions or offerings. OhmConnect reserves the right, at its sole discretion, to suspend, modify or terminate the Promotion for any reason or for no reason. All information collected by OhmConnect in connection with the Promotion will be collected and used in accordance with the Privacy Policy.

3. Eligibility

To be eligible for the Promotion, you must satisfy all of the following conditions and steps:

To reserve your $25 account credit, you must satisfy steps 1-4 on or before June 30, 2024, at 11:59 PM PT and within 30 days of creating your OhmConnect account.

Step 1:

Set up an OhmConnect Account. Participants must become first time, fully enrolled customers of OhmConnect. To do so, follow the Sense link and create a new OhmConnect account by providing your email address, zip code, first name, phone number (optional) and creating a password. To become an OhmConnect customer, you must agree to the Terms of Service.

Step 2:

Authorize Your Utility to Share Usage Data. As part of enrolling in OhmConnect’s demand response program, as well as to be eligible for this Promotion, you must authorize your utility usage data to be shared with OhmConnect. 

Before proceeding to Step 3, your utility (PG&E, SCE, SDG&E or Con Edison) must confirm that sharing has been authorized. Depending on your utility’s authorization process, this may take anywhere from 2 minutes to several weeks, although the average time is approximately 10 minutes.

Step 3:

Connect Your Sense Monitor.

Step 4:

Become an Active OhmConnect User: You must complete a qualifying activity to become an active user before the end of the Promotional period and within 30 days of creating your OhmConnect account.  A “qualifying activity” means: (a) logging into your OhmConnect account, (b) purchasing an item from the OhmConnect store, (c) connecting a new device to OhmConnect’s demand response program for the first time, or (d) inviting new members to join OhmConnect’s demand response program.

4. Additional Terms and Conditions

You are solely responsible for purchasing, maintaining and using at your own expense all utility, Wi-Fi, access to the internet, communications and other equipment and thermostats necessary to participate in the Promotion.

Employees, officers and directors of OhmConnect, its parent, subsidiaries, and affiliated companies, advertising, promotion, and production agencies, Webmasters and Web suppliers, their immediate family members (parents, grandparents, children, siblings, and spouse of any of the foregoing) regardless of where they live and individuals residing in their same household, whether related or not, are not eligible to participate in the Promotion.

5. Fraud

Use of automated, robotic, programmed and like methods of online participation are prohibited. Persons who tamper with or abuse any aspect of the Promotion, as determined by OhmConnect in its sole discretion, will be disqualified. OhmConnect may also prosecute such persons to the full extent of the law.

6. Changes

From time to time, OhmConnect may change these Offer Terms. If it does so, the “Last Updated” line above will be revised. You are responsible for regularly reviewing these Offer Terms. Your continued participation in the Promotion following the posting of changes to the Offer Terms indicates your acceptance of those changes. OhmConnect also reserves the right at its sole discretion to suspend, modify or terminate the Promotion for any reason or for no reason.

7. Questions

If you have any questions, please contact OhmConnect at OhmConnect, Inc., 371 3rd Street, 2nd Floor, Oakland, CA 94607.

OhmConnect: OhmConnect, Inc., 371 3rd Street, 2nd Floor, Oakland, CA 94607.