Mystery Box or Free Smart Plug or Discounted Thermostat Offer Terms

Last updated: March 16, 2023

This page describes the terms and conditions (“Offer Terms”) that apply to OhmConnect’s promotion in which you can receive a free gift (such as a water slide, hammock, cooler backpack, pickleball set or art kit), or a free smart plug or a discounted smart thermostat (referred to in these Offer Terms as the “Promotion”). Open to electric service customers of California utilities Pacific Gas & Electric (PG&E), Southern California Edison (SCE), and San Diego Gas & Electric (SDG&E) or PG&E, SCE and SDG&E, and New York utility Con Edison, all as further described below.

PLEASE READ THESE OFFER TERMS CAREFULLY AND IN FULL. THEY CONTAIN CONDITIONS AND RESTRICTIONS ON THE PROMOTION AS WELL AS INFORMATION ON WHAT HAPPENS IF YOU FAIL TO COMPLETE THE OHMCONNECT REGISTRATION PROCESS, INCLUDING WHEN YOU CAN BE CHARGED FOR THE FULL PRICE OF THE SMART PLUG OR THERMOSTAT PLUS APPLICABLE TAX (IF YOU SELECT THE SMART PLUG OR THERMOSTAT) BUT FAIL TO TIMELY CONNECT THE SMART PLUG OR THERMOSTAT TO OHMCONNECT WITHIN THE PERIOD SPECIFIED.

1. Introduction

OhmConnect is a free service that can help consumers decrease energy usage during periods of high demand. OhmConnect, Inc. (“OhmConnect”) is offering a free gift (including a water slide, hammock, cooler backpack, pickleball set or art kit), or a free smart plug or a smart thermostat at the discounted price of $38.99, to customers who join OhmConnect and authorized their utility usage data to be shared with OhmConnect. You must be a new OhmConnect customer and enroll in OhmConnect’s demand response program to be eligible to participate in the Promotion. Limit one per participating household.

If you select the smart plug or smart thermostat, you also must connect your smart device to OhmConnect within 30 days of delivery or you will be charged the full purchase price for your selected smart plug or smart thermostat plus applicable sales tax (less amount already paid).

If you select the smart plug or smart thermostat, the smart device may require your agreement to other terms and conditions between you and the manufacturer or licensor of that smart plug or smart thermostat.

These Offer Terms incorporate by reference the additional terms and conditions corresponding to OhmConnect’s demand response program, and, for those who elect to receive a Google Nest smart thermostat, Google’s Nest Rush Hour Rewards Program, both of which can be found here:

These Offer Terms are meant to be consistent with and supplementary to the Terms of Service, the Nest Rush Hour Rewards Terms, and any other terms imposed by the smart plug or smart thermostat manufacturers or licensors of the smart plug or smart thermostat (as applicable). In the event of any inconsistency or direct conflict between these Offer Terms and the Terms of Service, these Offer Terms will prevail.

2. The Promotion

Subject to availability, OhmConnect will provide one of the following to those who satisfy the eligibility requirements between September 13, 2022, at 12:00 AM Pacific Time (PT) and April 30, 2023 at 11:59 PM PT (the “Promotional Period”), including enrolling in OhmConnect’s demand response program, authorizing your utility usage data to be shared with OhmConnect and becoming an active OhmConnect user within 30 days of creating your OhmConnect account. 

While supplies last. If you select a free smart plug or discounted smart thermostat, you must connect your device within 30 days of delivery of your smart device.

The Promotion cannot be combined with any other OhmConnect promotions or offerings. OhmConnect reserves the right, at its sole discretion, to suspend, modify or terminate the Promotion for any reason or for no reason. All information collected by OhmConnect in connection with the Promotion will be collected and used in accordance with the Privacy Policy.

3. Eligibility

To be eligible for the Promotion, you must satisfy all of the following conditions and steps:

To reserve your free gift (such as a water slide, hammock, cooler backpack, pickleball set or art kit), or one free smart plug or one discounted smart thermostat, you must satisfy steps 1-6 on or before April 30, 2023 at 11:59 PM PT and within 30 days of creating your OhmConnect account. Also, you must satisfy step 7 within 30 days of delivery of your smart device, if you select a free smart plug or discounted smart thermostat.

Step 1:

Set up an OhmConnect Account. You must become a first-time, fully enrolled customer of OhmConnect. To do so, visit the OhmConnect offer page and create a new OhmConnect account by providing your email address, zip code, first name, and phone number and creating a password. To become an OhmConnect customer, you must agree to the OhmConnect Terms of Service.

Step 2:

Authorize Your Utility to Share Usage Data: As part of enrolling in OhmConnect’s demand response program, as well as to be eligible for this Promotion, you must authorize your utility usage data to be shared with OhmConnect.

Before proceeding to Step 3 or 4 (as applicable), your utility (PG&E, SCE, SDG&E or Con Edison) must confirm that sharing has been authorized. Depending on your utility’s authorization process, this may take anywhere from 2 minutes to several weeks, although the average time is approximately 10 minutes.

Step 3 (only for those choosing a Google Nest Thermostat):

If you opt to receive a discounted Google Nest thermostat, join Google Nest’s Rush Hour Rewards Program. Enrollment in both the OhmConnect demand response program and Google’s Rush Hour Rewards Program is required. This Step 3 is not required if you opt for a smart plug or other smart thermostat.

Step 4 (for those choosing the smart plug or a smart thermostat):

Provide a Credit Card. If you opt to receive a smart plug or smart thermostat, you must furnish OhmConnect with a valid credit card and provide your authorization for OhmConnect to charge your card for the full MSRP listed in Step 7 for the smart plug or smart thermostat you elect to receive plus applicable sales tax. We will not charge your credit card anything at this step if you select the free smart plug. We will charge your credit card $38.99 plus applicable sales tax if you select the discounted smart thermostat. You will be charged the full MSRP plus sales tax if you fail to connect the smart plug or smart thermostat to OhmConnect within 30 days of delivery of the smart plug or smart thermostat to the shipping address provided in Step 5 (less amount already paid). See below for MSRP.

Step 5:

Provide a Shipping Address: Provide a shipping address to where the free gift, smart plug or smart thermostat will be shipped.

Step 6:

Become an Active OhmConnect User: You must complete a qualifying activity to become an active user before the end of the Promotional Period and within 30 days of creating your OhmConnect account. A “qualifying activity” means: (a) logging into your OhmConnect account, (b) purchasing an item from the OhmConnect store, (c) connecting a new device to OhmConnect’s demand response program for the first time, or (d) inviting new members to join OhmConnect’s demand response program.

Step 7 (for those choosing the smart plug or a smart thermostat):

Connect Your Smart Plug or Smart Thermostat: If you elect to receive a smart plug or smart thermostat, you must connect it to your OhmConnect account within 30 days of delivery or we will charge your credit card for the full MSRP of the smart device delivered to you plus applicable sales tax (less amount already paid).

4. Additional Terms and Conditions

You are solely responsible for purchasing, maintaining and using at your own expense all utility, Wi-Fi, access to the internet, communications and other equipment and devices necessary to participate in the Promotion.

Employees, officers and directors of OhmConnect, its parent, subsidiaries, and affiliated companies, advertising, promotion, and production agencies, Webmasters and Web suppliers, their immediate family members (parents, grandparents, children, siblings, and spouse of any of the foregoing) regardless of where they live and individuals residing in their same household, whether related or not, are not eligible to participate in the Promotion.

5. Fraud

Use of automated, robotic, programmed and like methods of online participation are prohibited. Persons who tamper with or abuse any aspect of the Promotion, as determined by OhmConnect in its sole discretion, will be disqualified. OhmConnect may also prosecute such persons to the full extent of the law.

6. Changes

From time to time, OhmConnect may change these Offer Terms. If it does so, the “Last Updated” line above will be revised. You are responsible for regularly reviewing these Offer Terms. Your continued participation in the Promotion following the posting of changes to the Offer Terms indicates your acceptance of those changes. OhmConnect also reserves the right at its sole discretion to suspend, modify or terminate the Promotion for any reason or for no reason.

7. Questions

If you have any questions, please contact OhmConnect at OhmConnect, Inc., 371 3rd Street, 2nd Floor, Oakland, CA 94607.

OhmConnect: OhmConnect, Inc., 371 3rd Street, 2nd Floor, Oakland, CA 94607.