Whether you have a question about signing up for OhmConnect Energy, want to learn more about redeeming your Watts, or how to connect your smart device, we've got all the answers to your frequently asked questions.
When do my connected smart devices turn off and on?
What smart thermostats are compatible with OhmConnect Energy?
How do I connect a smart device to my OhmConnect Energy account?
Texas Energy Events - OhmHours
How much can I earn during an OhmHour?
How do I opt in / out of OhmHours?
What are status levels?
Who do I contact in the event of a power outage?
What are RECs used in the Renewable Energy Plans?
What is Demand Response?
How do I participate in Demand Response?
How do I track my order ?
How do I return or exchange an order?
Variable Price History
Where can I view historical pricing for your variable rate products?
Still stuck in a contract? We can remind you when it's time to switch.
Want in, but not right now? You can future-date your switch to OhmConnect Energy by up to 90 days, or – if you’re stuck in a contract for longer than that – simply fill out our form and we’ll send you an email reminder when it’s time to switch.
Success! We’ve received your information and will send you a reminder so you can get paid to save energy with OhmConnect!
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Ready to Make the Switch?
If you're ready to switch to OhmConnect Energy, click below and we'll guide you through the process.