Smart Device Offer Terms

Last updated: October 17, 2022

This page describes the terms and conditions (“Offer Terms”) that apply to OhmConnect’s Smart Device Offer (referred to in these terms and conditions as the “Promotion”).

Some California and New York residents cannot participate in this Promotion because they are not electric service customers of PG&E, SCE, SDG&E or ConEd, even though they live in California or New York zip codes.

PLEASE READ THESE OFFER TERMS CAREFULLY AND IN FULL. THEY CONTAIN CONDITIONS AND RESTRICTIONS ON THE PROMOTION AND INFORMATION ON WHAT HAPPENS IF YOU FAIL TO SATISFY THE OHMCONNECT REGISTRATION PROCESS AFTER RECEIVING YOUR SELECTED SMART DEVICE, INCLUDING WHEN YOU CAN BE CHARGED THE FULL MSRP PRICE OF THE SMART DEVICE PLUS APPLICABLE TAX IF YOU FAIL TO TIMELY CONNECT THE SMART DEVICE TO OHMCONNECT WITHIN THE PERIOD SPECIFIED.

1. Introduction

OhmConnect is a free service that can help consumers decrease energy usage during periods of high demand. OhmConnect, Inc. (“OhmConnect”) has partnered with Google and several other manufacturers to offer (1) a free smart plug (such as an OhmPlug or TP-Link smart plug) or (2) a discounted smart thermostat (such as the Google Nest thermostat, ecobee3 lite thermostat, or Sensi smart thermostat). Promotion participants are referred to in these Terms and Conditions as “Participants.”

These Offer Terms incorporate by reference the additional terms and conditions corresponding to OhmConnect’s demand response program and, for those who are eligible for and elect to receive a discount on a Google Nest thermostat, Google’s Nest Rush Hour Rewards Program, both of which can be found here:

For those electing to receive a Google Nest thermostat as part of the Promotion, the OhmConnect demand response program is provided in conjunction with Google’s Nest Rush Hour Rewards Program, and enrollment in both is required to qualify for a discounted Google Nest thermostat. If you opt for a smart device other than a Google Nest thermostat, such smart device may require your agreement to other terms and conditions between you and the manufacturer or licensor of that smart device. Regardless, in addition to the other eligibility requirements described herein, you must be a new OhmConnect customer and enrolled in OhmConnect’s demand response program to be eligible to participate in the Promotion.

These Offer Terms are meant to be consistent with and supplementary to the Terms of Service, the Nest Rush Hour Rewards Terms, and any other terms imposed by the smart device manufacturers or licensors of the smart device (as applicable). In the event of any inconsistency or direct conflict between these Offer Terms and the Terms of Service or any other additional terms, these Offer Terms will prevail.

2. The Smart Device Promotion

Subject to availability, OhmConnect will provide each individual who satisfies the eligibility requirements between October 13, 2022 at 12:01 AM Pacific Time (PT) and December 31, 2022 at 11:59 PM (PT) (the “Promotional Period”) with one of following devices:

While supplies last.

The Promotion cannot be combined with any other OhmConnect promotions or offerings. OhmConnect reserves the right, at its sole discretion, to suspend, modify or terminate the Promotion for any reason or for no reason. All information collected by OhmConnect in connection with the Promotion will be collected and used in accordance with the Privacy Policy.

3. Eligibility

To be eligible for the Promotion, you must satisfy all of the following conditions and steps:

To qualify for your discounted smart device, you must satisfy steps 1-7 on or before December 31, 2022 at 11:59 pm Pacific Time, including authorizing your utility usage data to be shared with OhmConnect and connecting the smart device to your OhmConnect account within 30 days of delivery or we will charge your credit card for the full MSRP of the smart device less the discounted amount plus sales tax already paid:

Step 1:

Set up an OhmConnect Account. Participants must become first time, fully enrolled customers of OhmConnect. Visit ohmconnect.com and create a new OhmConnect account by providing your email address, zip code, first name, phone number (optional) and creating a password. To become an OhmConnect customer, you must agree to the Terms of Service.

Step 2:

Authorize Your Utility to Share Usage Data. As part of enrolling in OhmConnect’s demand response program, as well as to be eligible for this Promotion, Participants must authorize utility usage data to be shared with OhmConnect.

Before proceeding to Step 3 or 4 (as applicable), your utility (PG&E, SCE, SDG&E or ConEd) must confirm that sharing has been authorized. Depending on your utility’s authorization process, this may take anywhere from 2 minutes to several weeks, although the average time is approximately 10 minutes.

Step 3 (only for those choosing a Google Nest thermostat):

If you opt to receive a $38.99 Google Nest thermostat, join Google Nest’s Rush Hour Rewards Program. Enrollment in both the OhmConnect demand response program and Google Nest's Rush Hour Rewards Program is required. This Step 3 is not required if you opt for a smart plug or other smart thermostat.

Step 4:

Provide a Credit Card. To receive a smart device, you must furnish OhmConnect with a valid credit card and, if you select a smart thermostat, provide your authorization for us to charge your card for the discounted price of the smart thermostat you elect to receive. You must also provide your authorization for us to charge your card for the full MSRP of the smart device you select. At this step, if you selected the smart thermostat, we will charge your credit card $38.99 for the smart thermostat plus applicable sales tax, which will be calculated after you provide your shipping address in Step 5. However, if you select a smart device and you fail to connect it to your OhmConnect account within 30 days of delivery of the smart device, you will be charged the full MSRP of the device (if you selected a smart thermostat, less the $38.99 amount and sales tax already paid for the smart thermostat). See below for MSRP.

Step 5 (for those choosing a smart device):

Provide Shipping Address. To receive a smart device, provide a shipping address to where the smart device will be shipped.

Step 6:

Become an Active User. You must complete a qualifying activity to become an active user before the end of the Promotional Period. A "qualifying activity" means (a) logging into your OhmConnect account, (b) purchasing an item from the OhmConnect store, (c) connecting a new device to OhmConnect's demand response program for the first time, or (d) inviting new members to join OhmConnect's demand response program.

Step 7:

Connect the smart device. If you elect to receive a smart device, you must connect it to your OhmConnect account within 30 days of delivery or we will charge your credit card for the full MSRP of the smart device delivered to you (if you selected a smart thermostat, less the discounted amount plus sales tax already paid in Step 4):

- OhmPlug Smart Plug: $11.99 MSRP. 
- TP-Link Smart Plug: $13.99 MSRP.
- Google Nest thermostat: $129.99 MSRP.
- Ecobee 3 lite thermostat: $169.99 MSRP.
- Sensi Smart thermostat: $129.99 MSRP.

4. Additional Terms and Conditions

You are solely responsible for purchasing, maintaining and using at your own expense all utility, Wi-Fi, access to the internet, communications and other equipment and devices necessary to participate in the Promotion.

Employees, officers and directors of OhmConnect, its parent, subsidiaries, and affiliated companies, advertising, promotion, and production agencies, Webmasters and Web suppliers, their immediate family members (parents, grandparents, children, siblings, and spouse of any of the foregoing) regardless of where they live and individuals residing in their same household, whether related or not, are not eligible to participate in the Promotion.

5. Fraud

Use of automated, robotic, programmed and like methods of online participation are prohibited. Persons who tamper with or abuse any aspect of the Promotion, as determined by OhmConnect in its sole discretion, will be disqualified. OhmConnect may also prosecute such persons to the full extent of the law.

6. Changes

From time to time, OhmConnect may change these Offer Terms. If it does so, the “Last Updated” line above will be revised. You are responsible for regularly reviewing these Offer Terms. Your continued participation in the Promotion following the posting of changes to the Offer Terms indicates your acceptance of those changes. OhmConnect also reserves the right at its sole discretion to suspend, modify or terminate the Promotion for any reason or for no reason.

7. Questions

If you have any questions, please contact OhmConnect at OhmConnect, Inc., 371 3rd Street, 2nd Floor, Oakland, CA 94607.

OhmConnect: OhmConnect, Inc., 371 3rd Street, 2nd Floor, Oakland, CA 94607.