Mosaic Free Smart Thermostat Offer Terms

Last updated: January 19, 2023

This page describes the terms and conditions (“Offer Terms”) that apply to OhmConnect’s Mosaic Smart Thermostat Offer (the “Promotion”). Open to electric service customers of California utilities PG&E, SCE and SDG&E, and New York utility ConEd, all as further described below.


1. Introduction

OhmConnect is a free service that can help consumers decrease energy usage during periods of high demand. OhmConnect, Inc. (“OhmConnect”) has joined with Solar Mosaic LLC (“Mosaic”) to offer a free smart thermostat (a Google Nest or Sensi smart thermostat) to existing electric service customers of the California utilities PG&E, SCE and SDG&E, and New York utility ConEd, who follow a link or QR code from Mosaic to sign up with OhmConnect and connect their utility account to OhmConnect. Must be a new OhmConnect customer. Promotion participants are referred to in these Terms and Conditions as “Participants.”

These Offer Terms incorporate by reference the additional terms and conditions corresponding to OhmConnect’s demand response program and, for those who are eligible for and elect to receive a Google Nest thermostat, Google’s Rush Hour Rewards Program, both of which can be found here:

For those electing to receive a Google Nest thermostat as part of the Promotion, the OhmConnect demand response program is provided in conjunction with Google’s Rush Hour Rewards Program, and enrollment in both is required to qualify for a free Google Nest thermostat. If you opt for the Sensi smart thermostat, it may require your agreement to other terms and conditions between you and the manufacturer or licensor of that smart thermostat. Regardless, in addition to the other eligibility requirements described herein, you must be a new OhmConnect customer and enrolled in OhmConnect’s demand response program to be eligible to participate in the Promotion.

These Offer Terms are meant to be consistent with and supplementary to the Terms of Service, Google’s Rush Hour Rewards Terms and Conditions, and any other terms imposed by the smart thermostat manufacturers or licensors of the smart thermostat (as applicable). In the event of any inconsistency or direct conflict between these Offer Terms and the Terms of Service or any other additional terms, these Offer Terms will prevail.

2. The Promotion

Subject to availability, OhmConnect will provide each individual who satisfies the eligibility requirements between November 1, 2022 at 12:001 AM Pacific Time (PT) and June 30, 2023 at 11:59 PM (PT) (the “Promotional Period”) with one of the following smart thermostats: (a) a Google Nest thermostat, or (b) a Sensi smart thermostat.

While supplies last.

The Promotion cannot be combined with any other OhmConnect promotions or offerings. OhmConnect reserves the right, at its sole discretion, to suspend, modify or terminate the Promotion for any reason or for no reason. In the event of unavailability of a specific smart thermostat featured in any communications concerning the Promotion, OhmConnect may substitute a smart thermostat of similar value at its discretion. All information collected by OhmConnect in connection with thePromotion will be collected and used in accordance with the Privacy Policy.

3. Eligibility

To be eligible for the Promotion, you must satisfy all of the following conditions and steps:

To qualify for your free smart thermostat, you must satisfy steps 1-6 on or before June 30, 2023 at 11:59 PM (PT), including connecting the smart thermostat to your OhmConnect account within 30 days of delivery.

Step 1:

Set up an OhmConnect Account. Participants must become first time, fully enrolled customers of OhmConnect. To do so, follow the Mosaic link or QR code and create a new OhmConnect account by providing your email address, zip code, first name, phone number (optional) and creating a password. To become an OhmConnect customer, you must agree to the Terms of Service.

Step 2:

Authorize Your Utility to Share Usage Data. As part of enrolling in OhmConnect’s demand response program, as well as to be eligible for this Promotion, Participants must authorize utility usage data to be shared with OhmConnect.

Before proceeding to Step 3 or 4 (as applicable), your utility (PG&E, SCE, SDG&E or ConEd) must confirm that sharing has been authorized. Depending on your utility’s authorization process, this may take anywhere from 2 minutes to several weeks, although the average time is approximately 10 minutes.

Step 3 (only for those choosing a Google Nest Thermostat):

Join Google Nest’s Rush Hour Rewards Program: If you opt to receive a free Google Nest thermostat, join Google’s Rush Hour Rewards Program. Enrollment in both the OhmConnect demand response program and Google’s Rush Hour Rewards Program  is required. This Step 3 is not required if you opt for another smart thermostat.

Step 4:

Provide Shipping Address. Provide a shipping address to where the smart thermostat will be shipped.

Step 5:

Become an Active OhmConnect User: You must complete a qualifying activity to become an active user before the end of the Promotional Period. A “qualifying activity” means: (a) logging into your OhmConnect account, (b) purchasing an item from the OhmConnect store, (c) connecting your new smart thermostat to OhmConnect’s demand response program for the first time, or (d) inviting new members to join OhmConnect’s demand response program.

Step 6:

Connect the smart thermostat. You must connect your smart thermostat to your OhmConnect account within 30 days of delivery.

4. Additional Terms and Conditions

You are solely responsible for purchasing, maintaining and using at your own expense all utility, Wi-Fi, access to the internet, communications and other equipment and thermostats necessary to participate in the Promotion.

Employees, officers and directors of OhmConnect, its parent, subsidiaries, and affiliated companies, advertising, promotion, and production agencies, Webmasters and Web suppliers, their immediate family members (parents, grandparents, children, siblings, and spouse of any of the foregoing) regardless of where they live and individuals residing in their same household, whether related or not, are not eligible to participate in the Promotion.

5. Limitation of Liability

This promotion is available to customers or potential customers of Mosaic. You understand and agree that Mosaic is not a partner, representative or agent of OhmConnect, and OhmConnect is not responsible for and has no liability related to any Mosaic products or services or those of its agents and partners, even though the Promotion is made available to you through Mosaic. Your use of Mosaic or any third party products and services is at your own risk.

6. Fraud

Use of automated, robotic, programmed and like methods of online participation are prohibited. Persons who tamper with or abuse any aspect of the Promotion, as determined by OhmConnect in its sole discretion, will be disqualified. OhmConnect may also prosecute such persons to the full extent of the law.

7. Changes

From time to time, OhmConnect may change these Offer Terms. If it does so, the “Last Updated” line above will be revised. You are responsible for regularly reviewing these Offer Terms. Your continued participation in the Promotion following the posting of changes to the Offer Terms indicates your acceptance of those changes. OhmConnect also reserves the right at its sole discretion to suspend, modify or terminate the Promotion for any reason or for no reason.

8. Questions

If you have any questions, please contact OhmConnect at OhmConnect, Inc., 371 3rd Street, 2nd Floor, Oakland, CA 94607.

OhmConnect: OhmConnect, Inc., 371 3rd Street, 2nd Floor, Oakland, CA 94607.