Google Nest Changes Coming

Nest, thermostat, connection, device

Written by Akshay Madane
Updated over a week ago

SCE Data Delays leading to TBDs from 9/12 to present

Users are seeing TBD for all #OhmHours from 9/12 to present.

Written by Scott Matt
Updated over a week ago

SMT Data Delays leading to TBDs from July to present for some users

Users are seeing TBD for all #OhmHours from July to present.

Written by Scott Matt
Updated over a week ago

SCE website unavailable

SCE's website is currently down

Written by Scott Matt
Updated over a week ago

Users receiving fewer #OhmHours after summer

Reduced number of #OhmHours during the fall/winter months.

Written by Sam Lee
Updated over a week ago

Buddy Program discontinued

The Buddy Program is coming to an end.

Written by Scott Matt
Updated over a week ago

Hotmail and Outlook users not seeing their #OhmHour notifications

Streak/negative points shields will not be awarded to Hotmail users who did not receive a notification.Team is trying to resolve the issue.

Written by Scott Matt
Updated over a week ago

Unable to connect electric cars with Chargepoint

Electric cars connectivity issue with chargepoint via OhmConnect.

Written by Scott Matt
Updated over a week ago

Spin to Win not working

Spin to Win on the Token Marketplace is currently not working

Written by Sam Lee
Updated over a week ago

PG&E website issues

Are you seeing the PG&E website flashing black and white?

Written by Scott Matt
Updated over a week ago

Toronto Data Issues

Following THESL's Green Button fix, there are still some issues...

Written by Sam Lee
Updated over a week ago

SmartAC reducing PG&E users to Bronze status

OhmConnect users dropped down to Bronze Status. Contact support to restore your previous status.

Written by Scott Matt
Updated over a week ago

PG&E Error Message "No Account(s)/SA(s) exists for the given criteria. Please try again later."

You tried to connect your PG&E account but you got an error message...

Written by Sam Lee
Updated over a week ago

Sharing to Facebook upon cash out not paying out 50 points.

Posting to Facebook results in bonus points not being paid out.

Written by Scott Matt
Updated over a week ago

Authorization issues for new SDGE users

SDGE, authorization, reauthorization, connect, utility, LOA, San Diego

Written by Akshay Madane
Updated over a week ago

Cashing Out Temporarily Unavailable

Followup being done by the team to resolve the existing issue.

T

Written by Team OhmConnect
Updated over a week ago