Sometimes we need additional information to help your utility confirm your enrollment. One very helpful piece of information is your service ID number, not to be confused with your customer account number. Confusing, we know! 

To help you find your PG&E service ID number number, follow these simple steps:

1. Login to your PG&E account & go to My Account & Services.

2. Navigate to the different accounts you have that are associated with your PG&E logins. Note that the reason there may be several is because you might have accounts for Gas and Electricity with PG&E.

3. Click on the more info section for the Electricity-related account. Your Service ID should be listed amongst the details.

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