Hi there,

Users who are unable to connect to SDGE and have been affected by the utility's recent click through issues should focus on reauthorizing access to their utility. Instructions here: https://www.ohmconnect.com/faq/troubleshooting/reauthorizing-sdge

For those who have, you should be able to see a yellow dot which says "pending" on the Settings page of your OhmConnect account:

We are seeing time lags of 2-3 weeks for this issue to resolve and for your SDGE utility account to be connected to your OhmConnect account and for users to hit Silver status. Sit tight! You'll be on your way to earning points and prizes soon! 

Has it been more than 3 weeks since you have tried the steps above?
Please write into us at: https://login.ohmconnect.com/help and press the "Contact Support" button! 

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