Frequently Asked Questions

Getting Started

OhmConnect is a free service that pays you for saving energy at specific times. Learn more.

Uh Oh! Something Went Wrong

Having trouble with your account? You can troubleshoot some commonly encountered errors here. Learn more.

Learn More

Have questions about what #OhmHours are or various OhmConnect features? Learn more.

Questions About Our Store

Looking to purchase a smart device with OhmConnect? Get all your questions answered here. Learn more.