Energy Ambassador (Full-Time/Remote in North America)

We are looking for empathetic, curious humans with a passion for communication to join our growing Customer Experience team and provide world-class experience for our customers.

Role summary

In the role of, you will work with the Director of Customer Experience and the CX Operations Manager to deliver remarkable experiences to our customers. This is a privileged position that works directly with our customers on a daily basis, where you will learn to collaborate and hustle on our high-performance team to become the best you can be. This role is critical in delivering one of our five core values, being ‘Champions of the Customer,’ and in supporting our vision to improve the lives of people and the health of the planet by reimagining the way we use energy.

About us

We were created to improve the lives of people and the health of the planet by reimagining the way we use energy. We are tackling such a grand challenge by solving massive inefficiencies in energy markets, changing how people use and view energy, and connecting smart homes with the smart grid. At OhmConnect, we build products that connect deeply with the consumers and invite them to take action to positively impact the planet, people, and pocketbooks.

Key responsibilities include

Who you are

What you'll learn

What we offer

To apply

Instead of a traditional cover letter (because don’t we all love making those), write us a letter describing the best customer service experience you've ever had. Bonus if you were the one to create that experience.

Please also include a 1-page resume showcasing what makes you fabulous! Keep in mind that we’re more focused on what you can do in this role and what you will bring to the team compared to what you have done in the past.

So, if this sounds like a perfect fit, take the leap and reach out because we’d love to hear from you. Who knows, we may just be working together someday soon!

P.S.: You can send your letter et al to: recruiting@ohmconnect.com

Download job description as pdf here